Frequently Asked Questions
+ What modalities do you use?
We use a combination of modalities in our Sports Massage
- Neuromuscular Therapy (some call it "Trigger Point Work")
- Deep Tissue
Other tools we use to further benefit our clients:
- Kinesio Tape
- IASTM (Instrument Assisted Soft Tissue Mobilization)
- Heat & Ice
+ How much are the sessions?
$45 for 30 minutes
$90 for 60 minutes
- We accept cash, credit/debit card. We do not accept checks or insurance.
+ Do you offer packages?
We do not offer massage packages, however if you want to prepay for massages all at once or monthly for a reason that would be to your benefit, we will accomodate you. Feel free to contact us, we will work something out that's fair.
We believe that "packages", especially with ones with short expiration dates, or monthly billed with "use or loose" terms are just marketing and income generating tactics that we do not agree with. We will never try and sell you something of the sort. We prefer to earn your repeat business by our quality of work.
+ What's your cancellation policy?
- If you can't make it, please cancel 24 hours prior to your appointment.
- If it isn't canceled, or you call to cancel later and/or is a no-show, they will be charged the full amount for the session. In this case, we will donate $10 of the session amount to one of the charities listed below (your choice).
We aren't jerks either, we get that things come up, so we do allow exceptions to the policy. This exception is not to be abused, but allows you to not get penalized for situations that you legitimately had no control over.
- Crossfit For Hope - CrossFit for Hope is the official fundraising arm of the CrossFit Foundation. Every cent donated to CrossFit for Hope is delivered straight to the target recipient.
- Fisher House Foundation - Fisher Houses provide military families housing close to a loved one during hospitalization for an illness, disease or injury.
- Muttville - Located in San Francisco, and is a nonprofit, 501(c)(3) organization dedicated to improving the lives of senior dogs.
+ What should I expect at my first visit?
- In the first session, we will have the initial client assessment. This means that we will ask you more specific questions about what was on your intake form. We will look at posture, assess your range of motion, test muscle strength and may do a couple orthopedic tests. This process can take up to 15-20 minutes depending on your needs and objective.
- During the session, we will communicate together about what type of pain you are feeling, is it referring, and the pressure. The environment is safe place, we talk, REAL music is going to be playing, No spa here!
- If you're booking an appointment within in a gym location, the appointment is located in a separate room away from the gym. You will not be out on the gym floor.
- After the bodywork, we will do a quick re-assessment, we may talk about the next appointment, and give suggestions for self-care. Also expect to feel great!
+ Does the massage hurt?
- This is a subjective queston, it can be a little uncomfortable, but at no time you should be in pain. If EVER the pressure is too much, please speak up! There's no benefit to fight against the pain, and you end up being more sore afterwards.
+ What should I wear to my appointment?
Whatever you are wearing that day is fine, since you will always be profesionally draped.
If you prefer to remain clothed, please wear loose clothing, or bring loose clothing with you to change in.
+ Is it better to get a massage before or after a workout?
- Either way is fine, we can easily adapt/modify the session to suit your goals. It just depends...
We get asked this question all...the...time, and this is what we think.
It depends on what your intent of the massage is for. If you're getting a massage to help relieve DOMS, or recover from an injury (delayed onset muscle soreness...the soreness that hits you 2-3 days later), then we wouldn't recommend working out the same day, to give your body more time to recover. Working out right after takes the recovery away since your putting your body under stress again.
If the massage is to improve movement, gain mobility, then working out that same day is completely fine. You have improved movement, use it!
+ How often should I get a massage?
- There's no cookie cutter answer, depends on your goals
We know this answer is annoying but...it depends. We answer this question based on what the person's goals are, not just how often they're in the gym, but what they're doing outside of the gym, what they do for work, etc.
For example, someone training for the Crossfit Games,an Ironman or your UFC debut will need our work more often than someone who works out 3x's a week for overall wellness.
Someone who has an old knee injury might need more sessions than someone who has never had a knee injury. A client might come in because their shoulder is aching, and if it's gone by the first session and the pain hasn't came back, they may not come back for a while because their goal was met. It really is individualized, so we can't give you an answer that equally applies to everyone.
+ Do you guys CrossFit?
Yes we do among other sports! We love CrossFit! We currently workout at Upper Park Crossfit in Chico, CA.
+ Do you guys only massage Crossfitters?
No way! If you're involved in any sport, then you're an athlete! Professional, Elite to beginner levels, to seasonal and weekend hobbies.
our take on FACTS VS. MYTHS
While being in the field of Complimentary and Alternative Medicine (Massage, Chiropractic, Acupuncture, etc.), we have learned that there is an abundance of outdated information. Information without any credible scientific studies to prove claims still continue to be freely passed on. ThumbWorks Sports Massage is proud to be a Science Based Medicine Practice. This means that we refuse to pass on information we consciously know is incorrect. We want to give our clients information that is honest, consistent and logical with unambiguous concepts and language. We love to critical think, research and learn the latest that science has discovered about how the body functions and responds to massage therapy.